Privacy Policy

At Earl, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our portrait generation service.

By using Earl, you consent to the practices described in this policy.

We collect the following types of information:

• Photographs: Images you upload for portrait generation
• Email Address: When you save a portrait for later or place an order
• Payment Information: Processed securely through our third-party payment provider (Stripe). We do not store your full payment details on our servers.
• Usage Data: Anonymous analytics to improve our service

Your photographs are handled with the utmost care and discretion:

• Photographs are processed automatically by our AI systems
• All uploaded photographs are permanently deleted within 24 hours of processing
• We never use your photographs for AI training purposes
• Your images are never shared with third parties except as required to provide the service

We retain different types of data for different periods:

• Photographs: Deleted within 24 hours
• Generated Portraits: Available for download for 30 days after creation
• Order Information: Retained for 7 years for tax and legal compliance
• Email Addresses: Retained until you request deletion

We use essential cookies to ensure our website functions correctly. We may also use analytics services to understand how visitors use our site. These tools collect anonymous data and do not identify you personally.

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at support@earl.homes.

We work with trusted third-party services to provide our service:

• Stripe: For secure payment processing
• Cloud Storage Providers: For temporary image storage
• Email Service Providers: For transactional emails

Each of these providers has their own privacy policies and data handling practices.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

support@earl.homes